In the past couple of years, the progress of AI technology has exponentially boomed, to the point where practically every tech company has some form of AI integration. With all of these options it may be hard to decide which tool you want to utilize for your specific business needs. Well worry no longer, because we will go over the most prominent and useful AI programs for common business needs you may have.
It’s Okay to be Skeptical, but Don’t let Skepticism Cloud Judgement
Artificial intelligence can seem scary, and it completely makes sense to be skeptical, scared, or cautious of this technology. With AI predicted to take over hundreds of millions of jobs according to 60+ Stats On AI Replacing Jobs by Exploding Topics, and with a plethora of movies where robots take over the world, it sometimes feels like our future is going to end the same way. However, do not let your fears cloud your judgement.
AI solutions have applications to assist with all functions of a business. They can significantly boost productivity in areas like finance, customer support and software development, leading to both cost savings as well as increased output. AI-powered data analysis also yields actionable insights that can inform more strategic business planning.Â
Studies from VenaSolutions show that
The majority (73%) of companies waste time on manual tasks that AI can automate.
Staff using AI report an 80% improvement in productivity due to the technology.
Three out of five business owners predict that AI implementation will drive sales growth.
Our Comprehensive List for
The Best AI Tools for Businesses
Along with this list, it is important to note that a lot of AI integration is already within a lot of the service providers you already use, perhaps without you even knowing. Artificial intelligence is now seamlessly integrated into many platforms, enhancing user experiences and business operations.
In WYSIWYG editors like Wix, WordPress (Divi, or Elementor), and Squarespace, AI simplifies website design by recommending layouts, optimizing SEO, and analyzing visitor behavior. Wix’s Artificial Design Intelligence (ADI) and SEO Wiz automatically generate websites and tailor optimization strategies, while WordPress plugins like Yoast assist with content and SEO.
For e-commerce, platforms like Shopify use AI to provide personalized product recommendations, manage inventory, and offer automated customer support via chatbots. This improves sales conversions and operational efficiency.
Google Analytics leverages AI to predict user actions, detect anomalies, and generate automated reports, helping businesses understand and optimize customer behavior. AcuityScheduling and Calendly use AI to automate appointment booking, suggest optimal time slots, and send reminders, streamlining scheduling for service providers.
In customer service, tools like Zendesk and Intercom use AI to handle inquiries through automated chatbots, analyze support tickets for patterns, and even provide suggested responses to agents, improving response times and customer satisfaction.
On social media, AI powers personalized content recommendations and targeted ads. Platforms like Facebook, Instagram, and LinkedIn use AI to analyze user behavior, improve ad relevance, and moderate content. TikTok’s For You Page and LinkedIn’s job matching systems also rely heavily on AI to deliver tailored experiences.
7 - Salesforce CRM Einstein AI
What it does for your business: Salesforce Einstein AI is an advanced AI platform integrated into the Salesforce CRM. It provides powerful predictive analytics, sales insights, and automation tools to help businesses make data-driven decisions and automate customer interactions. Â
Ease of Use: Einstein AI is integrated directly into Salesforce, making it easy to use for teams already familiar with the platform. However, it requires a certain level of technical expertise to fully harness its AI capabilities. Â
Cost: Salesforce Einstein is part of Salesforce’s enterprise-level packages, which can be expensive depending on your needs. Pricing varies, with packages starting at around $25 per user per month for basic CRM functions, and AI-powered features are available at higher tiers. Â
Versatility: It’s highly versatile, working well for businesses of any size but particularly valuable for large companies that need predictive analytics and automation across multiple departments like sales, marketing, and customer service.Â
Features:Â Â
Predictive Analytics: Forecast customer behavior, sales outcomes, and business trends.Â
Sales Insights: AI-powered recommendations for the next best actions in sales processes.Â
Customer Service Automation: Automates customer interactions through chatbots and case management.Â
Email Recommendations: AI helps personalize email campaigns and responses.Â
Natural Language Processing: Understand and analyze customer sentiment in communications.
Pros:
Seamless integration with Salesforce platform
Powerful AI for customer relationship management (CRM)
Automates workflows, predicts customer behavior
Enhances customer service with AI-powered chatbots
Cons:
Expensive for small businesses
Complex setup and learning curve
Heavy reliance on data quality
6 - HubSpot’s CRM AI FeaturesÂ
What it does for your business: HubSpot's AI-powered tools assist businesses with marketing automation, lead scoring, email personalization, and customer relationship management. It helps streamline sales and marketing processes, making it easier to target the right customers and improve conversions. Â
Ease of Use: HubSpot is user-friendly, with a well-designed interface that’s easy to navigate. Its AI features are built into its CRM and marketing tools, making automation simple even for non-technical users. Â
Cost: HubSpot offers a free CRM with some basic AI-driven features, but more advanced capabilities come with its paid plans, which start around $50 per month and can scale depending on the business’s needs. Â
Versatility: HubSpot works well for small businesses and large enterprises alike. It’s versatile for managing customer relationships, automating marketing campaigns, and optimizing sales processes. Â
Features:Â Â
Email Personalization: AI-driven tools that create personalized email content based on customer behavior.Â
Lead Scoring: Automatically prioritizes leads based on their likelihood to convert.Â
Chatbots: AI-powered chatbots for customer service and sales support. PredictiveÂ
Analytics: Forecast customer behavior and tailor marketing strategies accordingly.Â
Workflow Automation: Automate repetitive marketing and sales tasks, such as follow-ups or segmentation.Â
Pros:
Great for small to medium businesses (SMBs)
Automates marketing and sales tasks (e.g., email personalization, lead scoring)
User-friendly interface with robust CRM
Native integration with HubSpot’s ecosystem
Cons:
Limited customization compared to larger platforms
Some AI features are only available in higher-tier plans
Lacks advanced AI features for complex operations
5 - ClickUp Project Management
What it does for your business: ClickUp is a project management and productivity platform that helps teams collaborate, plan, track, and manage projects efficiently. It’s ideal for businesses looking to streamline workflows, manage tasks, and maintain clarity on project progress. Â
Ease of Use: ClickUp has a slight learning curve due to its many customizable features, but its interface is intuitive. Once set up, it becomes easier to navigate and use for tracking projects. Â
Cost:Â Free plan for small teams with basic task management features. Paid plans start at around $5 per user per month, offering more advanced features like custom workflows, integrations, and reporting.Â
Versatility: ClickUp is highly versatile, working for small teams, growing businesses, or larger enterprises. Its flexibility is one of its strongest points since it can manage anything from simple to highly complex workflows. Â
Features:Â
Task & Project Management: Create, assign, and track tasks with deadlines.
Custom Workflows: Build tailored processes for any project or department.
Time Tracking: Log time on tasks directly from the app.
Collaboration: Built-in chat, file sharing, and comment features.
Integration: Links with other tools like Slack, Google Drive, and Zoom.
Reporting: Generate customizable reports for progress, workload, and performance.Â
Pros:
Strong task automation and AI-powered project management
Centralizes team workflows with custom dashboards
AI helps with task prioritization and time management
Affordable pricing and flexible plans
Cons:
AI capabilities still developing compared to competitors
Interface can feel overwhelming for new users
Occasional bugs and performance issues
4 - Bricabrac AI Operations
What it does for your business: Bricabrac AI is an AI-powered tool that helps businesses automate repetitive tasks, enhance workflows, and generate useful insights for decision-making. It's particularly helpful in managing data-driven tasks, analyzing trends, and optimizing operational efficiency.Â
Ease of Use: The tool is user-friendly for those familiar with automation and AI integration, though initial setup can be complex depending on how deeply you want to integrate it into your operations.Â
Cost: Pricing varies based on usage and features, but AI-powered tools like this typically offer scalable plans. Expect basic features to be affordable for small businesses with premium features coming at a higher cost.Â
Versatility: It’s highly versatile, working across multiple industries to streamline anything from data entry to more advanced analytics, offering powerful automation for a range of tasks.Â
Features:Â
Automation: Streamlines repetitive tasks such as data entry or email handling.
AI Insights: Analyze business data and generate actionable insights.
Integrations: Connects with CRM tools, databases, and other business apps.
Custom Workflows: Automate workflows for marketing, HR, customer service, etc.
Natural Language Processing: Use AI to assist with communication tasks, such as drafting emails or generating responses to customer queries
Pros:
AI-driven productivity tools for teams
Simplifies project management and collaboration
Streamlines communication and workflow automation
Cons:
Limited information and presence in the market
Less advanced compared to other AI-powered project management tools
3 - DALL-E Generative Art
What it does for your business: DALL-E is an AI image generator that creates custom visuals based on text prompts. This tool is perfect for businesses needing creative and unique graphics, designs, or art without relying on traditional graphic design teams.Â
Ease of Use: Very easy to use—just input a text description, and DALL-E generates an image based on that description. No technical skills are required.Â
Cost: Free access is available with limitations (such as credits for images). Paid plans usually range depending on the number of images needed or higher resolution outputs.Â
Versatility: DALL-E can be used in a variety of creative projects, including marketing materials, product design, social media posts, and visual content creation.Â
Features:Â
Custom Image Generation: Create original art, designs, or images based on prompts.
Versatile Applications: Suitable for marketing, presentations, product designs, etc.
Quality Control: Generate high-quality images with specific styles and details.
Creativity Boost: Expands creative possibilities for businesses in need of visual content.
Pros:
Generates unique, creative images from text prompts
Useful for marketing, design, and creative industries
Constantly improving with advanced models (DALL-E 3)
Cons:
Still imperfect at generating certain complex visuals
Ethical concerns around use of generated content
Not always accessible without API limitations or subscriptions
2 - Gemini (Google Gemini AI)
What it does for your business: Gemini is an AI platform developed by Google that focuses on providing advanced AI capabilities, such as large language models, machine learning, and natural language processing, for businesses. It can assist in improving decision-making, researching, automating customer service, and analyzing large datasets.Â
Ease of Use: The platform is designed with scalability in mind, but integrating its full capabilities may require a technical team to manage AI models and machine learning pipelines.Â
Cost: No free version. Pricing depends on usage, especially for advanced AI models, which can become expensive for large-scale data processing or high-frequency use. You can pay for an extension of Google Workplace, which integrates Gemini into google apps like Gmail and Google Docs.
Versatility: Extremely versatile for businesses needing data processing, automation, and AI-enhanced decision-making. It works across industries like finance, healthcare, and e-commerce.Â
Features:Â
AI Models: Advanced machine learning and NLP tools to enhance business operations.
Data Analysis: Powerful tools for large-scale data processing and insights.
Automation: Automate complex tasks, from customer service to predictive analytics.
Scalability: Designed to scale with the needs of small businesses to large enterprises.
Integrations: Works well with Google Cloud and other third-party apps for enhanced functionality.
Pros:
Cutting-edge AI across a range of applications (NLP, image generation)
Integration with Google’s ecosystem (Search, Workspace)
Massive data sets enhance AI’s accuracy and performance
Cons:
They do not offer a free version
A lot of queries don't get answered - not as robust as some of the other options like ChatGPT.
Limited availability (still being rolled out)
High demand for computational resources
Concerns around data privacy and AI dominance by big tech
1 - ChatGPT Language Model
What it does for your business: ChatGPT is an AI language model capable of performing a wide range of tasks, such as content creation, customer service, coding assistance, research, formatting, and automation. It can assist businesses by responding to customer inquiries, generating content, and automating conversations.Â
Ease of Use: Very easy to use—just input text-based prompts, and it delivers answers, solutions, or content based on those prompts. Suitable for users without any technical knowledge.Â
Cost:Â Free version available with basic access. ChatGPT Plus costs $20 per month and provides faster response times and priority access to new features.
Versatility: ChatGPT is highly versatile and can be used across industries for marketing, sales, customer service, research, and more. It can write emails, generate blog content, and even assist with complex technical questions.Â
Features:Â
Content Creation: Generate articles, blog posts, and social media content.
Customer Support: Automate FAQs, chat responses, and general customer inquiries.
Research Assistance: Summarize research papers or complex topics for easy understanding.
Code Writing & Debugging: Useful for generating or debugging code snippets.
Customizable Conversations: Tailor AI responses to fit your brand voice and tone.
Pros:
You can access a lot with the free version
Versatile language model for various tasks (writing, problem-solving, coding)
Regular updates improve capabilities
Supports various industries, from customer service to education
Accessible through free and paid versions
Cons:
It cannot source from the internet because it does not have access to it, making it lackluster for research assistance.
Prone to hallucinations (generating incorrect information) e.g. My son used chatGPT for help with a Calculus question, and the answer was completely nonsensical.
Limited real-time or up-to-date knowledge
Can struggle with complex, domain-specific tasks
Each of these tools offer something unique, depending on what your business needs. ClickUp is great for managing projects, while Bricabrac AI and Gemini provide powerful automation and data analysis solutions. DALL-E is ideal for creating visual content, and ChatGPT is a versatile tool for content creation, customer service, and automating tasks. Ultimately, the best choice comes down to your business priorities—whether you're focused on improving efficiency, fostering creativity, or leveraging AI to streamline operations.
At Streative Digital, we know how to make the most of AI tools to help your business succeed. Whether it's building your website, boosting your SEO, managing marketing campaigns, or growing your social media presence, we use these technologies to create effective strategies tailored to your goals. Our team has the experience to deliver results and help you stay ahead in today’s competitive digital world. Get Started with us today.
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